The General Directorate of Residency and Foreigners Affairs in Dubai (GDRFA) introduced the “UAE Vision” new system, which allows public to apply for all kinds of visa and residency related transactions only via typing service centres approved by the residency department.
Now the residents are no longer required to visit the GDRFA or any of its external branches in order to renew or apply for visas. Approved typing centres will have Amer logo which qualifies them to handle new UAE Vision system for visa transactions. The logo is a badge of approval from the authorities.
The transactions include applying for visa, renewing residency, applying for new residency and visa cancellation, in addition to any other related services. According to the GDRFA official, there have been no changes to the required materials or charges related to the visa transactions. The visit visa fee is Dh 400, along with a Dh 1,000 deposit by the sponsor and Dh 220 as file opening charge.
A GDRFA official said that customers visiting typing centres should look out for the Amer logo. “The logo will be clearly visible on the counters and on the staff uniform,” official added.
The GDRFA official said that in a couple of months all 600 typing centres in Dubai will be redesigned to have the Amer logo, adding that while some centres have been carrying out the services for several weeks on a trial basis, the others are waiting to integrate their systems.
Elaborating on the new system, Colonel Hussain Ebrahim, assistant of the director-general for administrative support at the GDRFA, said, “The UAE Vision System is a new system where public members will be able to visit any of the typing service offices and submit their transactions without having to visit the GDRFA building or any of the centres to complete their transactions as everything will be done at the typing centre only.”
Col Ebrahim urged that visa applicants should provide accurate contact information to typing centres. Those who are applying for visit visa-related transactions will have to sent it via email and those applying for residency visa service will have to sent it to them through Zajel courier service.
The courier counters will be available at all the approved typing centres. Those applying for residency visas can hand over their passport to the counter after the application process is complete. The passport will then be delivered through courier service once the visa has been issued and stamped.
In cases of a visit visa for family members, regular documents used in the previous manual system are required, and they will be uploaded online at the typing centre.
Visitor should submit application form along with a photograph, passport copies of both the sponsor and visitor, an attested copy of the sponsor’s labour contract along with bank account IBAN numbers, sponsor’s visa copy, tenancy contract, and latest Dubai Electricity and Water Authority (Dewa) bill and proof of relationship.
Once all documents are uploaded at the approved typing centre, the user is notified through email and the e-visa is sent once the application is approved.
For residence visa renewal and cancellation, documents can be uploaded at the typing centre. Residents can use the Zajel courier service to submit the passport for visa stamping. The users are then notified through SMS once their applications are approved.
Alternatively, the courier service can also pick up the passport from any given destination, and deliver it to the GDRFA in order to issue the visa and stamp the passport before delivering it to the resident at the given address.