Wednesday, April 27th, 2016

KFC will make use of robotic customer service at their counters in Shanghai

Narada Desk | April 27, 2016 1:15 pm Print


Fried chicken fast-food chain KFC’s first intelligent robot concept store, “Original+”, has been launched at the National Convention and Exhibition Centre here.

Sporting a rectangular head and vase-like shaped body, the robot named “Du Mi” helped people order food and make payments, the People’s Daily reported on Wednesday.

The robot was smartly attired in a red waistcoat doubling as overalls.

“Du Mi” marks the first commercial use of artificial intelligence in the fast-food industry, sources said.

The artificial intelligence robot was launched by China’s leading web services company Baidu duing its World Conference in 2015.

KFC is the largest restaurant chain in China, with 4,563 outlets. KFC became the first Western fast food company in China after its first outlet opened in Qianmen, Beijing, in November 1987.