Delta Airline operations hit, passengers grounded after systems crash
Major US airline Delta admitted all its departing flights were grounded due to system outrage.
Thousands of passengers across United States are stranded today as all departing flights of major US airline Delta are cancelled because of a massive system error.
The airline has advised all the passengers to ensure the availability of flights before making travel plans. "Customers should check the status of their flights before heading to the airport while the issue is being addressed," said a Delta spokesperson.
Today, Delta tweeted that it has grounded its flights due to system failure and operations are “down everywhere.” However all the in-bound flights are operating, said the company.
“Due to a computer outage, flights awaiting departure are currently delayed," said the company. Reportedly, thousands of passengers are stranded in airports across the US. According to IATA statistics, Delta is the third most used flight in terms of passenger flow.
The BBC reported that "several hundred" stranded passengers are waiting endlessly at San Francisco airport.
One passenger told he was asked to leave the flight with co-passengers after they boarded the Delta flight. "We were ordered off the lane after approximately an hour or more," revealed the passenger.
He added that situation is volatile inside the airport, as the passengers have lost patience. "Tempers are starting to get just a little bit strained at this point,"passengers told BBC.
But, the Airline said, it has been responding to queries from passengers via Twitter.
It said, adding that flights en route were operating normally. Delta officials said, they are trying to sort out the problem as soon as possible, adding that returning flights are not affected by the system outrage.
But, they are yet to reveal what had led to such a massive system failure. Delta flights annually cater to 180 million customers across the world and has about 80,000 people in its pay roll, said the company. It operates about 800 flights on daily basis.