The Ministry of External Affairs (MEA) since 2010 had joined the social media bandwagon in a big way. It has now launched a Facebook application that will help the Indian to connect with the Indian missions round the globe at any time . Announcing the launch , MEA spokesperson Vikas Swarup said: “The social media has been a game changer in the way we communicate with each other and the world”.
He said the ministry has been a pioneer in adapting to digital tools, starting in 2010.
“The ministry handles on Facebook, Twitter, Youtube, Instagram, G+, Soundcloud etc. have a collective viewership exceeding four million,” he said, adding this particular application will help people in various ways.
Speaking on the occasion, Ankhi Dass, Pubilc Policy Director of Facebook for India, South and Central Asia, said it was a good step from the government’s side to help people and getting them involved in foreign policy matters directly.
“This really is the consumerisation of foreign policy and you have taken distress mitigation and grievance redress literally to the next stage. I think with this app what is happening is that you are putting power in the people’s hands to be able to contact to the missions directly,” she said.
“This is very useful, particularly in distressing times,” she said.