×

Amazon, Flipkart flout Packaging rules

According to the reports, LMO carried out raids in Bhiwandi godowns of the popular selling websites after it received various complaints for non-compliance of rules by the companies.
The war is on : Flipkart vs Amazon

As the e-commerce companies continue their high-discount sales for festive season, the leaders of the market viz Amazon and Flipkart are in trouble with Legal Metrology Department (LMO) of Maharashtra Government.

According to the reports, LMO carried out raids in Bhiwandi godowns of the popular selling websites after it received various complaints for non-compliance of rules by the companies.

“The LMO had received various complaints from consumers. We then conducted a study on the modus operandi of such online trading companies. A special team was assigned the task of holding inspections at Flipkart and Amazon godowns,” said LMO Controller, Amitabh Gupta in a statement.

The team visited the premises of Instacart at Bhiwandi-a service provider for Flipkart India and another godown of Amazon Sellers Services Pvt Ltd. The officials informed that inspections were conducted in the last seven days.

It has also been reported that team seized goods worth Rs 80 lakh from the godowns, and it has been alleged that seized goods did not contain manufacturing and packaging details, which is violation of Legal Metrology Rules.

“A total of 18 types of packaged commodities-worth Rs 37 lakh-have been seized from Instacart. Twenty one types of packaged commodities worth Rs 47.70 lakh were seized from Amazon Sellers Services Pvt Ltd. All these do not confirm to the Package Commodity Rules, 2011,” said Gupta.

“The products are seized as these packages do not have declaration regarding the name and address of the manufacturer/packer/importer, price of the package, customer care number/email address, month and year of manufacturing/packing/import etc, and name of the commodity,” he added.

However, the officials of the godowns informed LMO that they are just following the orders of the e-commerce leaders. “Officials of Instacart told the agency that they are supplying the product as per the orders given by Flipkart. They also told the LMO officials that all the products stored in Instacart’s premises belong to Flipkart India Ltd. They showed the bill addressed by Flipkart India. Same was the case with Amazon. Cases have been registered in this regard,” Gupta said.

Top