Sunday, October 9th, 2016

Call center scam: Thane police raids four more fake centers

Narada Desk | October 9, 2016 3:43 pm Print
Official, however, have not revealed identity of the arrested person as it may affect probe in the case.
Call Center

Police on Saturday raided four more call centres in Thane’s Mira Road, just days after police cracked down three other call centres for allegedly conning American nationals by posing as US officials.

The crime branch official, as per a news agency report, arrested one person in the raids conducted on four call centers. Official, however, have not revealed identity of the arrested person  as it may affect probe in the case.

In the raid, around 250 computers were seized out of which 100 had no hard disk. Police could not nab the owners and employees as the call centres were found deserted. The report added that a police team has also gone to Gujarat to nab the kingpin of the racket.

In the last week raid, 70 persons were arrested, and another 630 people booked under Indian Penal Code, police said.

The modus operandi of the call centCer is to train the employee to speak in American accent, then they call people in the US by posing as officials of US Internal Revenue Service.

After the last week raid, a senior police official had said that though salary of the employees was in range of Rs. 10,000-40,000 per month, some of them earned up to Rs. 1 lakh per month.

The employees were fully trained in US accent and were given SOP and call sheet, based on which they used to make calls to the ‘tax defaulters’, he said.

The worker use to make at least 100 calls per day of which 10 to 15 calls would materialise and of these three to four people would make payment under threat by the conmen, he said. The report added if the caller earned $10,000–20,000 for company by making the gullible US citizen pay, he would get a good incentive, police said.

The daily turnover of these call centres was to the tune of nearly Rs. 1 crore to Rs. 1.50 crore, and the annual turnover could be well above Rs. 300 crore.

Police have reportedly started interrogating the arrested worker and they have got some vital information which would help them in probing the case further.