Saturday, November 5th, 2016

Nirmalya Kumar writes “I just got fired!”

Narada Desk | November 5, 2016 1:16 pm Print
"He informs me: “it is my unpleasant duty to say your services are no longer required”. No explanation. I query does this mean I do not need to show up tomorrow morning? Receive an affirmative reply. That’s it. It’s all over in a minute."

Amid heated debates on TATA Sons asked Cyrus Mistry to step down as Chairman, Nirmalya Kumar, who had been a member of Group Executive Council (GEC) under Cyrus Mistry and was fired, has written down a heartfelt blog post titled “I just got fired!”

Nirmalya Kumar is a Visiting Professor of Marketing at London Business School & Distinguished Fellow, Emerging Markets Institute at INSEAD. He has worked with more than 50 Fortune 500 companies in 60 different countries. He has served on several boards of directors, including ACC, Bata India and UltraTech Cement.

He was a strategist for Tata Sons and worked closely with former chairman, Cyrus Mistry. In his blog post, he started with details about the day he came to know about Mistry’s exit and the day he was fired.

“Last Monday, I was on a panel in front of 100+ young students and managers who were participating in a competition that Tata sponsors annually called TBLA. The theme was big data, and since I led this group wide initiative by setting up a new company focussed on data analytics, the participants were quizzing me on its potential. Suddenly, a colleague comes and whispers in my ear that Chairman Cyrus Mistry has been asked to step down. My head jerks – what? But I am on a panel, so keep answering the questions but signal to the facilitator that we need to wrap this up early. I let the organizers know that I will skip the dinner that follows.

Back in my apartment trying to get information from the company with little success. At 9:00 pm, I get a call from a colleague with whom I had worked very closely and got along famously as we were often on the same side of arguments. He informs me: “it is my unpleasant duty to say your services are no longer required”. No explanation. I query does this mean I do not need to show up tomorrow morning? Receive an affirmative reply. That’s it. It’s all over in a minute. Now readers, no pity is needed. It is something that has happened to many, and there are entire reality shows on TV built around the theme “You are fired!” But, still nothing prepares you for this.”

He had just realized that he was unemployed, for the first time since the age of 18.  His dedication towards his work and his team came across in his next words.

“My first thoughts go to the 70+ people I had accumulated in the Big Data team over the past year. What is going to happen to them? They joined on my word that we were going to make this a core capability of the group. Quickly, I shoot off a text message to a colleague with a plea to take charge of this venture. My four-member team, I am less concerned about as they are enormously talented and familiar enough with the group to land on their feet.”

He wrote that next morning he was lost, but went to Starbucks for his regular coffee. He said, “I find a new proposition for Starbucks that never occurred to me previously: a place for unemployed managers, all dressed in suits, with nowhere to go. Yes, there is the office to clear out and a final settlement to be agreed on, but I am in no mood to go to Bombay House for this. It can wait for another day.”

He went on to talk about “human aspect” in the business world. He stressed that the once you are fired, you realize your friend and higher the position in the organization, the lesser is the human aspect.

“The people at the “bottom” of the pyramid treated me with the same respect and affection as always. Their smiles were genuine and open. Those in the middle, like my team were sincerely sad to see me go.  They repeatedly mentioned what fun it was to have worked with me. It was not as if I was fired for non-performance (my last evaluation was excellent). I always do my best – it’s the least I expect from myself and the most anyone can expect from me. I was fired for just being there at my position – working intensely and extensively with Cyrus.

The reaction at the top of the pyramid was interesting. With three exceptions, the many CEOs and top executives I worked with closely for three years went silent. I wonder what it is that the more we have, the more we become prisoners at the thought of losing it, rather than having it set us free.

In his parting words, he gave a valuable lesson his team. “I told them these people have made it to the top. They know how the system works. When in future anyone mentions me, please don’t say anything positive. Throw me under the bus to gain credibility in the new regime. It’s my parting advice.”

He said even after “unceremonious and un-Tata like end”, he had nothing negative for the group. He praised the employees of the group and said “What I found exceptional about the group was the kind of person that Tata attracts – unpretentious and dedicated. But I observed how hard they work, and how committed they are to the group and its values. They deserve a great Chairman.”

He concluded that he loved the job, as it gave him “an academic, a ring side seat to a 100+ billion dollar group.” He said, “The amazing discussions we had on what the group should look like in 2025, bouncing ideas back and forth, challenging each other, and then coming to a joint view and understanding of the potential portfolio 2025, after debating the trends and financial prospects.”

He praised Mistry subtly, saying “In my 30 year career, I had only three bosses who inspired me: Lou Stern, my PhD advisor at Northwestern University; Laura Tyson, my dean at LBS; and you. Thank you, Cyrus.”

He ended the post saying, “Well, folks, I am there, despite being unemployed. And, I am done running.”

 

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