Paytm Announces Toll Free Number for Transactions Without Internet

At present over a million offline merchants across India accept Paytm as a payment mode.

Taking a step further to support cashless economy, Paytm has announced a toll-free number 1800-1800-1234 to enable consumers and merchants without an internet connection to pay and receive money instantly and also recharge their mobile phones.

It is said to empower millions of non-smartphone users to go cashless even without a smartphone.

In order to benefit from this service, customers and merchants need to register with Paytm with their mobile number and set their four Digit Paytm PIN. They can then enter the recipient’s mobile number, amount and their Paytm PIN to successfully transfer the money from their Paytm wallet to another Paytm wallet.


“We are committed to enabling more and more Indians to be able to transact digitally. The launch of our new toll free payment number is another significant step in that direction. This will allow even non-smartphone users across India go cashless,” said Senior VP Paytm, Nitin Misra told media.

To put it simply, you need to dial 1800 1800 1234 from your registered mobile number in order to set your PIN. You'll hear a voice message letting you know that you'll get a call back to set the PIN.

After that, you can make payments by calling this number, typing in the phone number of the recipient, then the amount, and finally typing in your PIN for confirmation. You do not require a smartphone, or the Paytm app, or an Internet connection, to make use of this feature. However, this step might not be the easiest method of payment, but it is useful in many situations.

For example, those old people who still prefer to use feature phones for the simplicity of use now have to transact digitally owing to the demonetisation of Rs. 500 and Rs. 1000 notes, Paytm's toll free number would be helpful.

Interestingly, at present over a million offline merchants across India accept Paytm as a payment mode. Paytm is being accepted in taxis, autos, petrol pumps, grocery shops, restaurants, coffee shops, multiplexes, parking, pharmacies, hospitals, kirana shops and more.

Since demonetisation, Paytm witnessed surge in number of downloads as well as transactions.

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