Army chief asks troops to use complaint boxes not social media

General Rawat also said there are complaint and suggestion boxes in the Army headquarters and urged the troops to use them

Army chief asks troops to use complaint boxes not social media

Stung by the recently viral video  of a BSF jawan complaining about bad food and other amenities along the border, Army chief General Bipin Rawat on Friday asked soldiers to raise their complaints internally in an obvious attempt to pre-empt any such social media use by Army personnel.

"Whoever has any complaint can tell me directly," the Army chief said in New Delhi, addressing his first press conference.


Taking the BSF jawan video as a cue, much more personnel came out airing their complaints and grievances about pay and living conditions. General Rawat also said there are complaint and suggestion boxes in the Army headquarters and urged the troops to use them.

"This press conference, which is held on the eve of the Army Day, is very relevant to us, as I would like to reach every jawan through you (media). We are one team and we work as one force to ensure India is secure and peaceful," he said.

The Army chief also stressed on the need to counter the "enemy who will try tactics to destroy India's secular fabric." General Rawat told the media that he had called up superseded Lt Gen Praveen Bakshi upon assuming office and had been assured of Bakshi's total support.

General Rawat's remarks came after news of an army officer who posted a video complaining about alleged harassment by his seniors. “I had written an application to the PM in which I said that soldiers, who act as sahayaks, should not be made to polish shoes of officers,” Lance Naik Yagya Pratap Singh is heard saying in the video.

Before that, a BSF trooper Tej Bahadur Yadav and Central Reserve Police Force constable Jeet Singh posted videos on social media and alleged they were being harassed and made to work in tough conditions.