Bharti Airtel offers free domestic roaming

Airtel said that all incoming calls and messages will be free and no premium will be charged on outgoing calls while roaming across India from April 1.

Bharti Airtel offers free domestic roaming

Amidst the ongoing power struggle in telecom industry following Reliance Jio's entry in September, Bharti Airtel has now announced free domestic roaming for its customers.

In a statement, Airtel said that all incoming calls and messages will be free and no premium will be charged on outgoing calls while roaming across India from April 1. There won’t be any data roaming charges either, the company said in a statement. Home data packs for customers will apply even while they roam across India.

“This marks the death of national roaming and the whole country will now be like a local network for our customers, who will not have to think twice before making or receiving calls or using data while travelling outside their home base,” said Gopal Vittal, chief executive, Bharti Airtel.

Starting April 1, 2017, even customers on international roaming without a pack will be fully protected from “bill shocks” through an automatic adjustment that is equal to the daily pack for that particular country, the company said.

“This means that the moment a customer’s billing reaches the price of a one-day pack for the country, he/she will be automatically moved to that pack. This will allow our customers to use their devices abroad without any fear,” the company said.

This essentially means that a customer travelling to the US without a pack hits the threshold of Rs649 (the price of the one-day pack for the US), he/she will automatically move to the one-day pack with free incoming calls/SMSes, 100 India and local country outgoing minutes, 300 MB data and a host of other benefits. Similarly, a customer travelling to Singapore will move to the one-day pack the moment his/her usage hits the Rs499 mark.

This comes a week after Mukesh Ambani-led Reliance Jio announced that there will not be any roaming charges on its network and Vodafone India already offered free domestic roaming to its customers.

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